Privacy Policy

This Privacy Policy describes the policies and procedures of Satyam Plylam regarding the collection, use and disclosure of information when you use our website and services. It also explains your privacy rights and how applicable law may protect you.

We use Personal Data to provide, maintain and improve our website and services. Where required by applicable law, we process Personal Data only when we have a valid legal basis, including your consent where consent is required.

Interpretation and Definitions

Interpretation

Words whose initial letters are capitalized have meanings defined below. The definitions apply whether the terms appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

• Company means Satyam Plylam, Shop No. 4–5, Nand Vihar, Vaishali Nagar, Jaipur, Rajasthan 302021, India.
• Cookies are small files placed on your computer, mobile device or other device that can contain details of your browsing activity.
• Country/State refers to Rajasthan, India.
• Device means any device that can access the Service, such as a computer, mobile phone or tablet.
• Personal Data means information that relates to an identified or identifiable individual.
• Service refers to the Satyam Plylam website.
• Service Provider means a person or company that processes data on behalf of Satyam Plylam to facilitate, maintain, analyze or support the Service.
• Usage Data refers to data collected automatically through use of the Service, such as visit duration and technical information.
• User means the individual accessing or using the Service.
• Website refers to Satyam Plylam, accessible from https://satyamplylam.in/.
• You means the individual accessing or using the Service, or the company or legal entity on whose behalf that individual is accessing or using the Service.

Collecting and Using Your Personal Information

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain information that can be used to contact or identify you. This may include:

• Email address
• First name and last name
• Phone number
• Information you provide in an enquiry, quotation request or WhatsApp communication

Usage Data

Usage Data may be collected automatically when you use the Service. It may include your device's Internet Protocol address, browser type and version, pages visited, date and time of visits, time spent on pages, device identifiers and other diagnostic data.

When you access the Service through a mobile device, we may collect information such as the device type, unique device ID, IP address, operating system and mobile browser type.

Tracking Technologies and Cookies

We may use cookies and similar technologies to understand website activity, improve functionality and support security. You can instruct your browser to refuse cookies or notify you when cookies are being sent. Some website features may not function correctly if cookies are disabled.

• Necessary / Essential Cookies: used to provide core website functionality and security.
• Functionality Cookies: used to remember preferences and improve your experience.
• Analytics Cookies: where used, help us understand website usage and improve the Service.

Where required by applicable law, non-essential cookies are used only with the required consent. You may withdraw or change consent through available cookie controls or your browser/device settings.

Use of Your Personal Data

Satyam Plylam may use Personal Data for purposes including:

• To provide and maintain our Service, including monitoring website usage.
• To respond to enquiries, quotation requests, product questions and store-visit requests.
• To contact you by phone, email, WhatsApp or other equivalent electronic communication when necessary for your enquiry or requested services.
• To manage requests and provide customer support.
• For business operations, including analysis, security, troubleshooting and improving our services and website.
• For legal compliance and to protect the rights, property and safety of Satyam Plylam, our customers and others.

Sharing of Your Personal Data

We may share Personal Data only as reasonably necessary for operating the Service, responding to your requests, complying with law or protecting legitimate business and legal interests. This may include:

• Service Providers: providers that help operate, maintain, analyze or communicate through the Service.
• Business transactions: where Personal Data may be transferred as part of a merger, acquisition, restructuring or sale of assets, subject to applicable law.
• Legal requirements: where disclosure is required by law, court order or a valid request from a public authority.
• With your consent: where you have provided consent for a particular disclosure.

Text Messages and Communication Privacy Notice

If you voluntarily opt in to receive SMS or other electronic communications from us, we may use the contact information and consent records necessary to provide those communications. We do not sell your mobile information to third parties for their independent marketing purposes.

Where applicable, you may opt out of promotional communications by following the unsubscribe instructions provided in the communication or by contacting us.

Retention of Your Personal Data

We retain Personal Data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including customer service, business records, security, dispute resolution and legal compliance.

Where possible, we may reduce identifiability by deleting, aggregating or anonymizing information when it is no longer needed in identifiable form. Information may be retained longer where required for legal obligations, legal claims, security, fraud prevention or technical backup processes.

Transfer of Your Personal Data

Your information may be processed at Satyam Plylam's operating location and by service providers involved in operating the Service. Where applicable law requires safeguards for transfers of Personal Data, we will take reasonable steps to apply those safeguards.

Delete or Update Your Personal Data

You may request access to, correction of, or deletion of Personal Data you have provided to us, subject to applicable legal and operational requirements. To make a request, contact us using the details below.

Disclosure of Your Personal Data

Business Transactions

If Satyam Plylam is involved in a merger, acquisition or asset sale, Personal Data may be transferred as part of that transaction, subject to applicable law.

Law Enforcement

We may disclose Personal Data when required to do so by law or in response to valid requests by public authorities.

Other Legal Requirements

We may disclose Personal Data when reasonably necessary to comply with legal obligations, protect rights or property, investigate wrongdoing, protect personal safety, or defend against legal liability.

Security of Your Personal Data

We take reasonable measures to protect Personal Data. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our Service is not directed to children under the age of 16, and we do not knowingly collect Personal Information from children under 16. If you believe a child has provided Personal Information to us, please contact us so that we can review the request.

Links to Other Websites

Our Service may contain links to third-party websites. If you click a third-party link, you will be directed to that third party's site. We recommend reviewing the privacy policy of every site you visit. We are not responsible for the content, privacy policies or practices of third-party sites or services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and the "Last updated" date will be revised. You are advised to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or want to request access, correction or deletion of Personal Data, contact Satyam Plylam:

• By email: satyamplylam@gmail.com
• By phone: +91 95099 31315
• By post/visit: Shop No. 4–5, Nand Vihar, Vaishali Nagar, Jaipur, Rajasthan 302021, India